Will this grow wine sales, or just tidy the invoices?
Renata, VP Food and Beverage
It does both, and the sales half is bigger. Guests trade up when there's a glass one step above the one they'd usually order. Today eight of Charleston's eleven glasses sit between $14 and $17, so there's nowhere to step to.
The new list puts a glass at every step from $13 to $26. When Valecroft rebuilt the list for a 22-hotel group last year, wine revenue per occupied room went from $11.40 to $13.90 in twelve months.
The glass ladder at Charleston
Eleven glasses on a $12 to $28 scale